We want you to be informed. The growth of the Internet, constantly
changing transaction options, and the ever present threats
to privacy make your financial literacy more important than
ever before. As a consumer, it is awareness that enables you
to take control of your financial life and protect yourself.
Knowledge is power.
Our goal is to provide you with practical information and
tips on topics that are important to your financial well being
and peace of mind. We will expand this section of our site
as relevant subjects present themselves, so check back often
- bookmark us! If there is a specific topic that you would
like us to address, contact us.
Your security is our top priority. That's why we go out of
our way to make sure your information is protected. These
are just a few of the things we do to ensure your privacy:
- We use TeleCheck and other resources to verify new accounts.
- We always check your ID (normally your driver's license)
and make sure your ID is current when opening a new account
and when performing transactions.
- When you call in to talk to a credit union employee,
specific questions are asked so that we know we are talking
to YOU. We are building a database of passwords for members
to use for their accounts to help with the verification.
- We discourage using your mother's maiden name (and other
obvious phrases) as one of your account identifiers. Please
note, however, that Southern FCU may be currently using
this information in combination with other identifiers.
If you would like to make a change to your account identifiers,
call us at 713-232-7774.
- Your social security number is excluded from your mailed
- Your full ATM or Visa Check Card number is excluded from
your ATM receipts. Only the last 4 digits should appear.
- Our entire website is behind a firewall to protect your
online transactions and inquiries.
- Our 24/7 Internet Teller includes extra precautions such
as a “secret word” plus a “two-factor
authentication” system to help combat fraud and identity
Read about Southern FCU’s Privacy
Fraud Warnings – Where to Look
Department of Treasury (IRS)